FIND A STORE

 

OluKai, LLC is committed to respecting the privacy of our website visitors. The following policy describes how we collect, protect and use information we receive from website visitors.

PRIVACY POLICY

At OluKai we value your privacy and take steps to ensure your information is secure. In doing so we collect personal information to help us create the best, most customized shopping experience possible.

We will never rent or sell your e-mail address. We do not share credit card information with third parties except for the purpose of processing your order payment and as required by law.

Persons who supply us with their telephone numbers online will only receive telephone contact from us with information regarding orders they have placed online.

We use cookies to monitor the navigational patterns our customers take on our site. We also place advertising cookies to provide you with enhanced online display advertising tailored to your interests. 

We may make your name and postal address available to other direct marketing companies who may have offers of interest to you. If do not wish to receive such mailings, or if you would like to opt out of OluKai's e-mails or catalogs, please email our customer service [email protected] team with subject “unsubscribe”.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes. If you are concerned about how your information is used, you should check back periodically.

HOW DO WE USE YOUR INFORMATION?

We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, browse the website, or use certain other site features in the following ways:

  • To quickly and securely process transactions
  • To administer contests, promotions, surveys or other site features
  • To allow us to better service you in responding to your customer service requests

If you have opted-in to receive OluKai, LLC e-mail, we may send you periodic e-mails from OluKai, LLC If you would no longer like to receive OluKai, LLC e-mail, please refer to the “How can you opt-out, remove or modify information you have provided to us?” section below.

HOW DO WE PROTECT VISITOR INFORMATION?

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to our systems, and are required to keep the information confidential. When you place orders or access your personal information, we use a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

WHY DO WE USE COOKIES?

Cookies are small files that a website transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site to recognize your browser and track information about your visit. For example, we use cookies to track the items in your Shopping Cart. They are also used to help us understand your preferences based on your site activity, which enables us to provide you with improved service.

You can choose to have your computer warn you each time a cookie is being set, or you can choose to turn off all cookies. You do this through your browser settings. Each browser is different, so look at your browser Help menu to learn the correct way to manage the settings for your cookies. If you turn cookies off, you won’t have access to many features that make your site experience more efficient and some of our services will not function properly. You can still place orders over the telephone by contacting Customer Service toll free at (877) 285-8524.

DO WE DISCLOSE THE INFORMATION WE COLLECT TO OUTSIDE PARTIES?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term “outside parties” does not include website hosting partners and other parties who assist us in operating our website, conducting OluKai, LLC’ business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

HOW CAN YOU OPT-OUT, REMOVE OR MODIFY INFORMATION YOU HAVE PROVIDED TO US?

To modify your e-mail subscriptions or completely opt-out of receiving OluKai, LLC e-mail please let us know by emailing us at [email protected] and simply ask us to remove your company, name or account from our email list. Please note that due to email production schedules you may receive any emails already in production.

A SPECIAL NOTE TO PARENTS

We realize that many children will visit our site, and we therefore encourage children to consult with their parents before submitting any information to any website, including ours. We encourage parents to supervise their children’s online activities and consider using parental control tools available from online services and software manufacturers that help provide a child-friendly online environment. These tools can also prevent children from disclosing their name, address, and other personal information online without parental permission.

CHANGES TO OUR POLICY

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on April 20, 2016. Questions and Feedback

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.

ONLINE POLICY ONLY

This online privacy policy applies only to information collected through our website and not to information collected offline.

FACEBOOK GIVEAWAY TERMS & CONDITIONS

  • No Purchase Necessary
  • Void where prohibited.
  • Agreement to Rules: By participating, the contestant (“You”) agree to be fully unconditionally bound by the Rules, and You represent and warrant that You meet the Eligibility requirements.

Rules & Eligibility:

  • Age: You must be at least 18 years of age to enter. 
  • Residency: You must be a U.S. resident.
  • Entry: Only one entry per person. 
  • OluKai employees are not eligible.
  • Email: By entering the sweepstakes and signing up for the email list, you agree to receive emails from OluKai.
  • Promotion Period: Monthly, promotion ends on the last day of each month.
  • How to Enter: Facebook form only.
  • Prizes: Women’s Winner: Choice of any OluKai style not exceeding $150. Approximate retail value $150 - Men’s Winner: Choice of any OluKai style not exceeding $150. Approximate retail value $150.
  • Odds of Winning: The number of eligible entries received determines odds of winning.
  • Winner: One winner from each gender will be selected at random the last day of each month, the winner has one week to reply via email to claim prize.
  • Delivery: Prize will be delivered to winner via UPS or USPS within 2 weeks of a legitimate claim.
  • Winner Names: We reserve the right to publicize all winners names.
  • Legal Venue: This promotion is governed by the laws of the State of California.
  • Release & Waiver: By participating in the promotion, you agree to release, discharge and hold harmless OluKai from and against any and all liability, loss, injuries or damages associated with participation in the promotion, including all rights to claim punitive, indirect, incidental and consequential damages, and attorneys’ fees. 

FREE GIFT WRAP WITH PURCHASE TERMS & CONDITIONS

  • Free Sheet of Hawaiian Gift Wrap with the Purchase of each item online only from 11/10/17-12/31/17 in limited quantities, while supplies last, on OluKai.com for US orders only. Not valid at third-party retailers. Employee and discounted VIP/Pro-Deal orders do not qualify for this offer.
  • A sheet of Gift Wrap will be added automatically in Checkout for each qualifying purchase. 
  • Gift Wrap Sheet cannot be exchanged for cash or store credit. 
  • Offer not valid on previously purchased merchandise or purchases of gift cards.
  • Gift Wrap sheet can only be shipped to the same destination as your order and cannot be shipped to international addresses.
  • This offer is subject to change, alteration, or termination by OluKai at its sole discretion at any time. 

FREE SHIPPING ON ORDERS OVER $100 AND FREE RETURNS TERMS & CONDITIONS

  • Free Shipping on orders over $100 valid 11/10/17-12/31/17 on OluKai.com for US orders only. Not valid at third-party retailers. Employee and discounted VIP/Pro-Deal orders do not qualify for these offers.
  • A free return label will be placed in all packages for orders placed 11/10/17-12/31/17 on OluKai.com for US orders only.  Employee and discounted VIP/Pro-Deal orders do not qualify for this offer.