- All non-warranty returns must be completed within 30 days of purchase and product must be returned in unused condition.
- Enclose our RA form (Click Here) with the items you are returning and include the order number found on your packslip or confirmation email.
- Mail the return package to:
7391 HEIL AVE.
HUNTINGTON BEACH, CA 92647
- We recommend selecting a trackable shipping method and keeping the tracking information for your records until the return is complete.
- Refunds will take approximately 2-3 weeks. Shipping charges are not refundable. We do not accept COD deliveries.
- If possible, use the original shipping package for returns.
- Your card will be credited after the product has been received and qualified against the return policy.
- If you are looking for another size, color or style, please place another order on olukai.com for your replacement item.
- If you have any questions, call us toll free 8am – 5pm PST at (866) 467-9694
- For international returns on orders placed through olukai.com via International Checkout, please visit https://www.internationalcheckout.com/cs.php.